Terms of Service

Package Damage and Quantity Verification

Every order is counted using automated counting equipment and checked before shipment. If your package arrives torn, opened, or damaged, golf balls may have been lost during transit. CourseBalls is not responsible for damage or loss caused by the shipping carrier; however, we will help review the issue and file a carrier claim when appropriate.

Please contact us within 48 hours of delivery and provide clear photos of the packaging, shipping label, damage, and all items received. Claims submitted without supporting photos may not be eligible for replacement or refund.